Frequently Asked Questions

Everything you need to know about your MAJOR FITNESS journey.

What is the typical shipping timeframe for heavy gym equipment?

Orders are typically processed within 1-2 business days. Due to the size and weight of our strength equipment, delivery usually takes 5-10 business days via specialized freight carriers to ensure your gear arrives safely.

Do you offer professional assembly services for power racks?

While our products include comprehensive step-by-step manuals, we have partnered with third-party assembly experts. You can select 'Professional Assembly' at checkout to have a certified technician set up your home gym.

What is your return policy for fitness gear?

We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return it within 30 days of delivery. Please note that items must be in original packaging, and return shipping fees may apply for oversized equipment.

Does MAJOR FITNESS equipment come with a warranty?

Yes, all our power racks and functional trainers come with a lifetime warranty on the structural steel frame and a 1-year warranty on accessory parts like cables, pulleys, and pins.

What payment methods and financing options are available?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing through Klarna and Affirm, allowing you to build your dream gym now and pay in monthly installments.

How do I track the delivery of my freight shipment?

Once your order ships, you will receive a tracking number via email. For large equipment, the freight carrier will contact you via phone 24-48 hours before delivery to schedule a specific drop-off window.